Our Experienced Property Managers
Marc Banner, MPM®, RMP®
Marc Banner, RMA owner and president, obtained his Bachelor’s Degree at Idaho State University in 1976 and his Master’s Degree in Economics at Purdue University in 1978. He has been a Professional Property Manager since 1980 and a Real Estate Agent/Broker since 1979. He obtained his Real Estate Broker’s license in 1987 and demonstrates his commitment to excellence by regularly attending continuing education classes in Real Estate and Property Management.
Marc’s commitment to uphold the highest standards in the industry is demonstrated by his many outstanding accomplishments. Marc was elected as the 2005 president of the National Association of Residential Property Managers (NARPM®), a national organization dedicated to professionalism in residential property management through education, certification, networking, and ethical practice. Marc earned the prestigious Master Property Manager (MPM®) designation. He was the first MPM® in the State of Idaho and one of only 105 nationwide. He has since been awarded the Residential Management Professional (RPM®) designation and Realty Management has earned the Certified Residential Management Company (CRMC®) certification which is only awarded to companies that have proved they have attained the highest levels of education and commitment in the property management field. This certification is only awarded after a detailed on-site examination of the company has been performed by a NARPM® auditor selected by the certification committee. This certification must be renewed annually and a review of the company’s procedures is performed every 3 years in order to maintain the certification. Only 3 property management companies in Idaho hold this prestigious certification.
Marc is a true leader among his peers. As a past President and Founding Member of the Southwest Idaho Chapter, Marc’s dedication to the field of property management and excellent service to his community is unsurpassed.
Property Marketing and Tenant Leasing Agent
Office: 208-377-8889 ext. 1501
Brandy Ker joined the RMA team in 2011. She has lived in Idaho her entire life. After graduating from Borah High School in 1990 she went on to receive her Bachelor’s Degree in Special Education from the University of Idaho. Brandy worked in her field as the Program Manager/Developmental Specialist for a private Developmental Disability Agency in Idaho Falls Idaho, where she lived for 14 years. She still works for the company remotely.
Family is her primary focus, she is happily engaged to Cameron Jayo and raising two beautiful daughters, Samantha 16 and Sydney 13 is another full time job! Free time is spent enjoying time in the outdoors, usually at their cabin in Warm Lake and participating in all the activities this great State has to offer. Brandy also enjoys cooking, good food, reading, shopping, movies, music, gardening, and spending time with family and friends.
Pam Traenkner joined the RMA team in 1988 as the very first employee. Pam has a vast knowledge of every aspect of the property management business and the policies and procedures of RMA. “The thing I like about property management,” Pam says, “is the diversity; no two days are the same.” Pam is a native Idahoan, born and raised in Nampa and now a Boise resident for over 39 years. Pam has one daughter and two grandsons and she is proud to say, “these kids are the joy of my life.”
Office Administration/Owner Accounts
Karen A. Hill has been with RMA since 2007. Her background is in accounting and office administration, with over 30 years of experience in bookkeeping and management. Karen enjoys all aspects of the day to day process of checks and balances and the accounting challenges that are presented by the rental management industry. Karen is an Idaho native growing up in Garden Valley and Horseshoe Bend, Idaho. She graduated from Garden Valley High school and moved to Boise shortly after. She has two children and seven grandchildren. In her spare time she enjoys golf, gardening and spending time with family and friends.
Spencer Henderson is a native Boisean graduating from Borah High School in 2008. Spencer moved out of state to take advantage of valuable business experience with Fortune 500 companies Google and Cisco Systems. He has spent the past 3 years in management positions for HOA and property management companies. Spencer returned to the Treasure Valley in October 2014 to join Realty Management Associates, Inc. as a Property Manager. Aside from working full time with RMA, Spencer is studying at Boise State University to receive an undergraduate degree in Political Science and Criminal Justice.
Onboarding Specialist/Assistant Property Manager
Kristal Smith was born and raised in central Washington. Upon graduation from high school, she moved to Moscow, Idaho to complete her Bachelor’s degree in Dance through the Movement Sciences Program. Upon graduation from U of I, she made the decision to stay in Idaho and moved to Boise to continue her dance career. Kristal started working with Realty Management Associates as the Assistant Property Manager in February 2017. She has since taken on additional responsibility in the position of Onboarding Specialist. Kristal spends her evenings teaching dance recreationally at multiple dance studios in the Treasure Valley, and coaching a team of dancers who compete regularly. In any extra time she has, she loves all outdoor activities Idaho has to offer and spending time with her friends and family.
New Business Development/Rental Management Inquiries
Born and educated in England, Claire Fenton moved to America as a young woman. Claire has an extensive background in sales and marketing. Over the past 15 years Claire has been primarily working with small to mid size businesses in market expansion and new business development. Claire is known for her propensity for forming close business alliances and building trusting relationships. Her strong work ethic, competence and prioritization of Client needs positions her perfectly as RMA’s client Liaison specialist.
Laura Behm joined the RMA team in 2005. She holds a Bachelor’s of Science degree in Mathematical Sciences/Computer Science. Prior to joining RMA, Laura worked as a computer programmer for over 12 years. Laura applies her extensive experience to developing and improving office processes. Laura has lived in Boise for over 23 years. She and her husband have two daughters and three grandchildren. She enjoys camping, singing and sewing as well as being with family and friends.