A Major Shift In Managing Information
By Athena Savoglou
The 21st century has seen a major shift in the way we manage information. Whether it be personal mail, medical records, or property management documents, most documents are now either completely electronic or heading there. Although the learning curve may become cumbersome when it comes to breaking hard-copy habits, electronic document processing is ultimately beneficial for all parties. Here are some benefits of “e-doc” processing, for the times you may become a little frustrated at this new way of doing things:
- Convenience. Many of us lead lives in which we could be in any given place at a given time. Whether you travel for work or leisure, or have an in-office job, you simply cannot be home all the time. Now, you can receive, fill out, and send documents to whoever you want, wherever you are.
- Accessibility. When you need to find something, a file drawer might look like a mountain of papers. Rather than sifting through countless old records, your document history is instantly accessible online by date.
- Security. A lot of records we have—financial records, payment forms, identification documents—contain confidential information. Now, with password protection, your confidential information is only viewable by you and those it is intended for.
- Reliability. No matter how organized you are, we all inevitably misplace things from time to time, whether it be our keys, a folder, or our favorite coffee mug. Luckily, with electronic document processing, you only have to keep tabs on one device, instead of a million individual papers.
These are only some of the reasons RMA has been transitioning to electronic document processing these past several years.
Watch your Email, You May Have A New Property Manager
Last Month in our Employee Spotlight segment we introduced to you the newest addition to our team, DaNay Salas. After shadowing Spencer for two months and learning our policies and procedures, DaNay is now ready to take responsibility for managing her own portfolio of properties. If DaNay has been assigned your account, you will be receiving an email introduction to her with the notification that she is now your property manager. Spencer will still be assisting DaNay as she continues to become accustomed to the way we do things here at RMA, and he will be available to you should you have any concerns that require his attention.
RMA Office Contact Chart
RMA’s team approach to management provides an efficient method of managing properties and tenancies, but sometimes it can be confusing for owners when they want to communicate with us on a specific topic. At the suggestion of one of our owners we have created a contact flow chart, which in simple graphic form illustrates how our team works together and who you should contact for different situations. You will find this contact flow chart attached to the email you received notifying you of this newsletter. Please download it for your future reference.
Rent Control in Oregon!
Last month our feature piece was on rent control. Since then Oregon has passed the first statewide rent control law in the nation. Senate Bill 608 was signed into law by Oregon’s Governor, Kate Brown last Thursday night, February 28th. View our Linked In page to learn more about the details of the bill.
(The maintenance updates only apply to those of you who have pre-ordered these preventative maintenance services. If you didn’t opt in for a service you read about in this newsletter, and would like to schedule a service, just email Spencer@rentalsinboise.com to let him know.)
On February 28 RMA sent out the list for annual Preventative Maintenance Suggested Optional Services. We have already had many responses, however, we have a response deadline of March 15th. So if you haven’t completed the Optional Services Survey yet, please make it a priority. We would like to have your response whether or not you are requesting any services. Thank you.
There are no special accounting events this month.
If you ever have questions about your statement, please contact Karen@rentalsinboise.com.
What Are You Interested In?
This newsletter is intended as a resource and communication platform for you. If there is a topic, relevant to the management of your investment property, that you would like me to write on, please let me know!