Happy New Year!
There is something wonderful about the New Year. A new year brings with it an opportunity for fresh beginnings, new possibilities, and new endeavors. As we approach the New Year we are prone to reflect on the year almost past. What was good about it, what we could have done to make it better? What changes do we want to implement in the New Year to improve experiences and outcomes? Which leads us to the ubiquitous New Year’s resolutions – so often made with heartfelt intention, but inevitably broken only a few months or perhaps even just weeks later. Breaking a resolution is demoralizing and can set people back, even adversely affect self-esteem. So how to avoid the potential pitfall of a broken resolution?
- Make your goals meaningful & achievable.
- Set action based, rather than results oriented goals. You can control your actions. Results however, are generally an unknown entity until the projected actions required to achieve the results have been completed.
- Keep on track. Find yourself an accountability partner or mastermind group.
- Set milestones and plan rewards for yourself along the way.
- Focus your thinking on new behaviors and thought patterns. You have to create new neural pathways in your brain to change habits.
So….. what will be new for Realty Management Associates in 2016?
We have a motto at RMA, “we make customer service a priority”. In everything we do, for you our clients, as well as for your tenants, we strive to provide excellence in service. I’m going to go on a little bah humbug rant now. It just drive’s me crazy after completing a business transaction with a company, to then receive an email requesting me to fill out a survey. And it’s always the most complex, time-consuming transactions that follow up with these survey requests. Really? I just did business with them – gave them my money – do they really think I have all the time in the world to provide them with free market research? I know they mean well, but time is precious, and the last thing I want to do is link over to a survey platform and answer 10 or 15 multiple-choice questions. At RMA we are going to try a different approach for 2016. We want to know how we rate and would love your feedback, but we respect your valuable time. In an effort to help us gauge your level of satisfaction we will be asking you just two questions. “ 1) On a scale of 1-10, (10 being excellent) how would you rate my service today? 2) If you gave me a score of less than 10, how could I have made my service a 10?” If time is short and you choose not to respond, no worries, we’ll take “no comment” as a complement. But if we could have done something different that would have made your experience better please let us know so that we do better the next time. Happy clients are our goal!
International Business Times offers fun facts and trivia about New Year’s Eve:
- The ancient Babylonians celebrated the first New Year 4,000 years ago.
- It’s tradition to ring in New Year with family and friends because the first people you see will either give you good luck or bad luck. So make sure to keep friends close and foes very far away.
- More vehicles are stolen on New Year’s Day than any other holiday, statistics from the National Insurance Crime Bureau revealed.
- The top three places to celebrate New Year’s Eve are Las Vegas, Disney World and of course, New York City. Internationally, one of the biggest celebrations is in Sydney, Australia. More than 80,000 fireworks are set off from Sydney Harbour Bridge.
- The Time Square New Year's Eve Ball was first dropped in 1907 after there was a fireworks ban. Back then, a 700-pound ball embellished with 25-watt bulbs made of iron and wood was dropped. Now, however, it weighs 11,875 pounds, is 12 feet in diameter and is adorned with 2,668 Waterford crystals.
To read more fun facts, visit: http://www.ibtimes.com/new-years-eve-facts-trivia-fun-things-know-about-holiday-1523662