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Our Team

Realty Management Associates, Inc., CRMC® (RMA) has been in the business of management of single-family homes, townhouses, condominiums and small apartment properties since 1980. RMA has maintained a history of solid, long-term client relationships throughout Boise and surrounding areas.

These relationships were built on sound property management skills, owner communication, tenant solicitation and screening, maintenance supervision, and comprehensive accounting practices. RMA has earned the CRMC® (Certified Residential Management Company) designation; the first in Idaho and one of only 48 nationwide. The CRMC® designation is accredited by NARPM® and is only awarded to property management firms that demonstrate a high standard in both procedures and customer service. RMA currently manages over 400 residential units, consisting of single family homes, townhouses, condominiums and apartments.

Our Experienced Property Managers

Marc Banner, MPM®, RMP®

Founding Owner

Marc Banner, RMA owner and president, obtained his Bachelor’s Degree at Idaho State University in 1976 and his Master’s Degree in Economics at Purdue University in 1978. He has been a Professional Property Manager since 1980 and a Real Estate Agent/Broker since 1979. He obtained his Real Estate Broker’s license in 1987.

Marc’s commitment to uphold the highest standards in the industry is demonstrated by his many outstanding accomplishments. Marc was elected as the 2005 president of the National Association of Residential Property Managers (NARPM®), a national organization dedicated to professionalism in residential property management through education, certification, networking, and ethical practice. Marc earned the prestigious Master Property Manager (MPM®) designation. He was the first MPM® in the State of Idaho and one of only 105 nationwide. He has since been awarded the Residential Management Professional (RPM®) designation and Realty Management has earned the Certified Residential Management Company (CRMC®) certification which is only awarded to companies that have proved they have attained the highest levels of education and commitment in the property management field. This certification is only awarded after a detailed on-site examination of the company has been performed by a NARPM® auditor selected by the certification committee. This certification must be renewed annually and a review of the company’s procedures is performed every 3 years in order to maintain the certification. Only 3 property management companies in Idaho hold this prestigious certification.

Marc is a true leader among his peers. As a past President and Founding Member of the Southwest Idaho Chapter, Marc’s dedication to the field of property management and excellent service to his community is unsurpassed.

Spencer Henderson

Property Manager
Realty Management Associates Inc., President

Office: 208-377-8889 x1508
Direct: 208-514-4870

Spencer Henderson is a native Boisean graduating from Borah High School in 2008. Spencer moved out of state to take advantage of valuable business experience with Fortune 500 companies Google and Cisco Systems, and spent 3 years in management positions for HOA and property management companies. Spencer returned to the Treasure Valley in October 2014 to join Realty Management Associates, Inc. as a Property Manager.

Brandy Ker

Property Marketing & Tenant Leasing Agent
Realty Management Associates Inc., Secretary/Treasurer

Office: 208-377-8889 x1501

Brandy Ker joined the RMA team in 2011. She has lived in Idaho her entire life. After graduating from Borah High School in 1990 she went on to receive her Bachelor’s Degree in Special Education from the University of Idaho. Brandy worked in her field as the Program Manager/Developmental Specialist for a private Developmental Disability Agency in Idaho Falls Idaho, where she lived for 14 years.

Free time is spent enjoying time in the outdoors, usually at the family cabin in Warm Lake and participating in all the activities this great State has to offer. Brandy also enjoys cooking, good food, reading, shopping, movies, music, gardening, and spending time with family and friends.

DaNay Salas

Property Manager

Office: 208-377-8889 x1505
Direct: 208-514-4870

DaNay has spent the past 20-years of her life in Boise after moving from Northern California where she spent her formative years. Aside from raising 3 children, DaNay has 20-years experience in administration and office management. DaNay was awarded the highest level of recognition from the US Forest Service for her customer service and dedication. DaNay now applies these assets and her many other skills to Property Management, a new career path for her. However, property management is not something DaNay is altogether unfamiliar with, having being exposed to apartment management through the family business for many years.

Kristal Smith

Onboarding Specialist/Assistant Property Manager

Office: 208-377-8889 x1509
Direct: 208-514-4866

Kristal Smith was born and raised in central Washington. Upon graduation from high school, she moved to Moscow, Idaho to complete her Bachelor’s degree in Dance through the Movement Sciences Program. Upon graduation from U of I, she made the decision to stay in Idaho and moved to Boise to continue her dance career. Kristal started working with Realty Management Associates as the Assistant Property Manager in February 2017. She has since taken on additional responsibility in the position of Onboarding Specialist. Kristal spends her evenings teaching dance recreationally at multiple dance studios in the Treasure Valley, and coaching a team of dancers who compete regularly. In any extra time she has, she loves all outdoor activities Idaho has to offer and spending time with her friends and family.

Mackenzie Richardson

Maintenance Coordinator/Assistant Property Manager

Office: 208-377-8889 x 1502
Direct: 208-514-4864

Mackenzie Richardson joined the RMA team in 2020. She grew up in Southern California where she earned an associates in Business Administration from San Joauquin Valley College in Temecula. Mackenzie moved away from California, leaving her job with Lincoln Financial as a claims examiner, to be closer to family in Boise, Idaho.  In her free time, Mackenzie enjoys the outdoor pleasures Idaho offers, adventuring with her collie, hiking, kayaking and all water sports

Pam Traenkner


Office: 208-377-8889 x1503
Direct: 208-514-4865

Pam Traenkner joined the RMA team in 1988 as the very first employee. Pam has a vast knowledge of every aspect of the property management business and the policies and procedures of RMA. “The thing I like about property management,” Pam says, “is the diversity; no two days are the same.” Pam is a native Idahoan, born and raised in Nampa and now a Boise resident for over 39 years. Pam has one daughter and two grandsons and she is proud to say, “these kids are the joy of my life.”

Claire Fenton

New Business Development/Rental Management Inquiries

Office: 208-377-8889 x1506
Direct: 208-514-4868

Born and educated in England, Claire Fenton moved to America as a young woman. Over the past 15 years Claire has been primarily working with small to mid-size businesses in market expansion and new business development. Claire contracted with RMA in 2015 to grow the portfolio of rentals under management and optimize operations efficiency. Claire is known for her propensity for forming close business alliances, building trusting relationships and helping a wide variety of businesses enjoy growth and profitability far beyond what they had previously known. Her strong work ethic, competence and prioritization of client needs positions her perfectly to help RMA reach its customer service and business goals.

Laura Behm

Project Manager

Office: 208-377-8889

Laura Behm joined the RMA team in 2005. She holds a Bachelor’s of Science degree in Mathematical Sciences/Computer Science. Prior to joining RMA, Laura worked as a computer programmer for over 12 years. Laura applies her extensive experience to developing and improving office processes. Laura has lived in Boise for over 23 years. She and her husband have two daughters and three grandchildren. She enjoys camping, singing and sewing as well as being with family and friends.