Tenants - Frequently Asked Questions
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To officially begin the move-out process, you need to submit a written 45-day notice
to the office; the 45 day period begins when received in the offices of Realty
Management Associates. The term of your lease must have expired or you must be on a
month to month tenancy. During the 45-Day Notice period it is your responsibility to
prepare the property for return of possession to Realty Management Associates; the
rental agreement details your responsibilities pertaining to property condition at
the end of your tenancy.
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Within 30 days of official move-out (which is when all keys have been returned to
RMA) you will be sent an 'Itemized Disposition of Security Deposit,' which discloses
any charges deducted from the security deposit. The balance of the security deposit
(if any) will accompany that report. If a balance is due to the owner, it must be
paid within 30 days or the account will be sent to legal collection. If a lease term
is broken the security deposit may be held until a new tenant is secured.
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If you choose to dispute the 'Itemized Disposition of Security Deposit', you must do
so in writing within 30 days of receipt thereof. Your account will be reviewed and a
second disposition statement will be issued within 30 days. Please check your lease,
addendum, and welcome package for further information or clarification.
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In general the property must be returned in a professionally cleaned manner less normal
wear and tear; plus all maintenance requirements deemed tenant responsibility must be
completed. Therefore, a number of things need to take place. All drapes, blinds, and
window coverings must be cleaned. The unit must also have been cleaned inside and
outside. All personal items and garbage must be removed from the property. All the
windows inside/out, screens, and tracks must be cleaned. RMA does have an approved
vendor list for all your cleaning needs. Please call the office at 377-8889 for a list.
Smoke detector batteries must be changed. New furnace filters need to be installed. If
you have repainted the interior walls/ceilings a different color or you have caused
damage to the walls with large or excessive nails and tacks you must paint the
walls/ceiling to its original color/condition. If you vacate during the lawn mowing
months, the grass must be trimmed within three days of vacating. Flower beds must be
free of weeds. Trees and shrubs must be neatly trimmed. Please check your lease,
addendums and Move-Out Requirements Checklist for further information and
clarifications.
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45 day written notice is required for any move out. If you are on a month to month
tenancy that is all you need to do. If you are under a lease obligation there are fees
involved with terminating the tenancy early, they have been explained to you at lease
signing. You will be contacted 24 hours in advance of any showings.
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The lease requires a security deposit that is refundable if you fulfill all
responsibilities of your tenancy; that deposit amount is an estimate of the cost to
bring the property to rentable condition less wear and tear.
When we receive your 45 day notice to vacate you are mailed the "Move out Check List",
which was signed at the beginning of your tenancy. This form details the things you
need to complete when making the property ready; along with the amounts that will be
charged to your deposit if they are not done.
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No. When you deliver possession of the property (return keys) you have acknowledged completion of your efforts to make the property ready for inspections. The property managers conduct their Move-Out inspections 9:00 A.M. - 4:00 P.M., Monday through Friday you will be notified of the results when you receive your 'Disposition of Security Deposit'. If you would like to have a representative of RMA to do a pre-move inspection please contact the office; the representative can give advice on obvious maintenance or cleaning issues that need your attention. There is a $50.00 fee for this service that must be paid at the time of the inspection.
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Most work can be completed within a few days provided the vendor can gain access to the
property or has an appointment with you. Sometimes in the busy periods it can take up
to a week. If however parts need to be ordered, say for an appliance repair, the repair
will be made as soon as possible.
Emergency maintenance requests will be handled immediately; our management relationship
with the property owner authorizes immediate response to emergencies. See what defines
emergency below.
Non-Emergency maintenance requests may take up to one week to complete; owner approval
and vendor schedules dictate the timeliness of these requests.
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During business hours, Monday-Friday 9am-5pm, call 208-377-8889 ext. 108. For after-hour
or holiday emergencies, please call 208-861-0636. Some common examples of emergencies
are water leaking causing flood, fire, natural gas leaks, and anything that threatens
human safety. For Fire, Gas, or Natural Disasters call 911 first! If it is a true
emergency the appropriate vendor will be contacted and the problem dealt with as soon
as possible.
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Cable has been around long enough that most properties already have the wiring and it is
simply a matter of hooking up the service. Satellite is newer and there are a few
precautions that need to be taken to prevent damage to the property, this is discussed
at lease signing. Please read the "Cable/Satellite Dish/TV Request" form under Tenant
forms.
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